Privacy Policy

MudraBook Private Limited ("MudraBook", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use the MudraBook mobile application (“App”), our cloud-based services (“Services”), and our website www.mudrabook.com (“Website”).

By using MudraBook, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our App, Services, or Website.

1. Information We Collect

a. Information You Provide:

  • Account Information: Name, email, phone number, password, and profile information.
  • Business Data: Financial records, customer/vendor information, transaction records, or documents you upload.
  • Payment Information: When you purchase a subscription (processed via secure third-party providers).

b. Automatically Collected Information:

  • Device and Usage Information: IP address, browser type, device type, OS, app version, language settings, usage patterns.
  • Location Data: If enabled, we may collect your device’s location data for relevant features.

c. Cookies and Tracking:

We use cookies and similar technologies to improve our Website and personalize your experience. You can control cookie settings in your browser.

2. How We Use Your Information

We use your information to:

  • Provide and maintain the App and Services.
  • Authenticate and manage user accounts.
  • Process transactions and send confirmations.
  • Respond to inquiries and support requests.
  • Analyze usage to improve functionality and user experience.
  • Send important updates, promotional content (with your consent), or security alerts.
  • Comply with legal obligations.

3. Sharing and Disclosure of Information

We do not sell your personal data. We may share your data only:

  • With service providers who help operate our Services (e.g., hosting, analytics, payment processors).
  • To comply with laws or respond to lawful requests and legal processes.
  • To protect rights and safety of MudraBook, our users, or others.
  • With your consent, such as when integrating with third-party services.

4. Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5. Your Rights and Choices

Subject to applicable law, you may have the right to:

  • Access and review the information we hold about you.
  • Correct or update inaccurate or incomplete data.
  • Delete your personal data (subject to business/legal needs).
  • Withdraw your consent to data processing.
  • Object to or restrict certain uses of your data.

To exercise your rights, contact us at support@mudrabook.com.

6. Data Security

We implement industry-standard technical and organizational measures to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security.

7. International Data Transfers

If you are accessing our Services from outside India, please be aware that your data may be processed and stored in India or other countries where our service providers are located.

8. Children’s Privacy

MudraBook does not knowingly collect or solicit personal data from children under 18. If you believe a child has provided us with personal data, please contact us, and we will delete such data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you by updating the date above and, where appropriate, sending a notice via the App or Website.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

MudraBook Private Limited
Email: support@mudrabook.com
Website: www.mudrabook.com